| Our compliance policy is based on three pillars – Clients, Employers, and Experts |
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Clients: All our customers must agree to standard terms in our client contracts that restrict their activity. In particular, we notify clients that most experts are restricted in the potential topics they can discuss. We also require of clients that they may not wittingly request from any expert and/or Evalueserve employee any material non-public information or confidential information concerning any company with which that source has or has had a business relationship. |
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Employers: We encourage any employer with questions about the expert network research model to contact us and inform us of your policy about your employees participating in paid consultations through our service. Upon request, we will not allow any of your current employees to consult through our database of Experts. Employers may specify permission to consult by individual, division, product, type of client, or subject. |
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Experts: On joining Evalueserve Circle of Experts, and before every consultation, experts must formally agree to Evalueserve Circle of Experts’ Terms and Conditions before accepting a consultation that we offer. This contract demands of experts that they discuss only topics they are authorized to discuss and that they not participate in any consultation on inappropriate topics. We guarantee experts that we will pay them for their time, even if they terminate a conversation before it ends due to questions the expert thinks is inappropriate. Experts must act according to any non-disclosure agreements or other restrictions they have with their employer or other entities that apply to their consulting activity. |
Compliance Framework
Our experts consult within a strict compliance framework: |
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Experts always review the topic of a consultation before interacting with a client and confirm that they can discuss that topic.
Evalueserve Circle of Experts requires clients to inform us of their specific areas of interest before soliciting an expert for that topic. |
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Experts are asked to list specific topics they cannot discuss before a consultation.
Evalueserve Circle of Experts stores this information and screens it against client requests to ensure that clients are matched with experts who can discuss the clients’ particular areas of interest. |
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Experts are not eligible to work on assignments directly involving a company for which they are a director, officer, or employee, without their employer’s direct written permission. |
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Experts may not consult with Evalueserve Circle of Experts’ client companies that are, to our knowledge, competitors of their employer. |
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Experts are regularly reminded of Evalueserve Circle of Experts’ terms and conditions.
They must confirm their agreement every time before accepting any given project. |
